Who We Are: Inside Advance Appliance Service
Family Owned & Operated Since 1997
For decades, we have established a reputation as the leader in high-end appliance repair for the Greater Nashville area. What began in a dining room back in 1997 has grown into one of the country’s top-rated appliance service companies, for good reason. Our success is rooted in a culture of accountability, professionalism, and integrity, delivering dependable repairs with quality-driven service and unmatched customer support.
Nashville natives and owners Drew and Melissa Deal continue the proud tradition of a family-owned company driven by hard work, kindness, and a genuine passion for helping others. Our award-winning service, outstanding reputation, and knowledgeable, resourceful staff are a testament to what’s possible when you stay true to your values and always do what’s right, Bringing Home Back To Your House, every day.
Bringing home
back to your house
our vision
We are passionate about restoring and improving people’s quality of life.
our mission
To deliver the #1 customer experience through accountability.
By listening, communicating, and always having each other’s best interest at heart.
our values
kindness
Treating others how we want to be treated without expectations
Accountability
Taking ownership for what we do, how we do it, and the results
Open Mindedness
Willing to listen to different opinions and accept different outcomes
Resourcefulness
Able to provide a result under difficult or challenging circumstances
Professionalism
Having a great attitude and taking pride in everything we do
Integrity
Always doing what’s right and acting in the best interest of others
dependability
Showing up without being asked, always following up and following through
Passion
Passionate about putting customers at ease and getting their life back on track
meet the team
Aiming for superior customer service, Advance Appliance Service treats every customer like family. Since the beginning, our focus has been on the customer; we wouldn’t be where we are today without them.
When you choose Advance Appliance Service, you know you are getting a factory-trained technician who is happy to help. From the folks out in the field to the customer service representatives who follow up after the job is completed, we are truly a company that focuses on stellar customer service.
