samsung dryer won't spin

6 Troubleshooting Tips for a Samsung Dryer Not Spinning

Starting your dryer at the touch of a button is something we take for granted until it refuses to spin at your command. Why is my Samsung dryer not spinning? Power issues from a tripped breaker or faulty power cord may have cut off its electrical supply, preventing it from starting. Troubleshoot why your Samsung dryer won’t spin with these common causes and solutions.

Samsung Dryer Not Spinning? This Could Be Why…

A dryer that won’t spin doesn’t always mean it’s time for a new one. A simple adjustment or the right professional repair often solves the problem. Here’s how to pinpoint what’s really going on when you find your Samsung dryer not spinning.

Dryer Not Getting Power

Before looking for a malfunction, Samsung dryer troubleshooting begins with an assessment of its power sources. Without adequate electrical power, the dryer won’t be able to spin. If the control panel shows an error code of 9C1, 9E, 2E, or 9E1, it’s likely a power problem is at fault.

Here’s how to troubleshoot power issues for a dryer not starting or spinning:

  • Confirm the correct voltage: While gas dryers can be plugged into a 120V outlet, electric dryers require a 240V cord and outlet for sufficient power.
  • Look for tripped breakers: Check your home’s circuit breaker box for tripped breakers, resetting any if necessary. 
  • Make sure the power cord is correct and free of damage: Avoid using extension cords. They can’t safely transmit the level of power required, causing surges that result in shutdowns. If the power cord appears damaged or frayed, it should be replaced.

Problem with Dryer Settings

If the dryer is receiving power, next check the control panel for error codes that could indicate other issues. These codes usually consist of a number and letter combination corresponding to a particular problem that could prevent spinning. Consult your user manual to decipher the code and resolve the issue. To clear the code from the control panel, you may need to reset the dryer. Unplugging it or turning off its circuit breaker for 1-2 minutes should clear the code.

samsung dryer not spinning
Image from Samsung


Similarly, if the control panel is displaying a lock icon or smiling baby face, the Control Lock function is enabled. This function prevents accidental starts by locking all control panel features, prohibiting spinning or starting. Refer to your user manual to determine how to unlock the Control Lock feature. Depending on your model dryer, it can be disabled by pressing and holding two buttons for three seconds. It can also be disabled by performing a Samsung dryer reset.

Defective Door Switch

When the door closes, the dryer door switch signals that a cycle can begin. A Samsung dryer not spinning may have a defective door switch that can’t prompt a cycle to start. If the dryer light remains on after the door is closed, it’s likely that the switch is defective and requires professional replacement. 

Worn Out Dryer Belt

A Samsung dryer belt helps spin the drum and, with repeated use, can loosen or fray. When it does, you may find your dryer makes noise that sounds like squealing or thumping. If the belt breaks, the drum likely won’t spin at all. A worn-out dryer belt can’t be repaired and must be replaced.

samsung dryer won't spin

Broken Idler Pulley

The idler pulley is one of two pulleys that suspends the drive belt around the dryer drum. When it breaks, the belt won’t be able to spin the drum. If the idler pulley doesn’t spin freely or appears damaged, it should be replaced along with the drive belt.

Drive Motor Failure

If all else fails and the dryer still won’t spin, it’s possible that the drive motor has failed. When troubleshooting the drive motor, first listen for any audible sounds when the Start button is pushed. If your Samsung dryer hums but won’t start, it’s possible a blower wheel obstruction is at fault and not a motor failure.

If the dryer makes no sound after pressing the Start button, it’s likely the drive motor has failed and needs replacement. It’s recommended that a professional dryer repair service perform this complex job.

The technicians at Advance Appliance Service can fix a Samsung dryer not spinning or resolve any other dryer issue. Schedule your professional repair today!

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