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Customer Reviews Verified by ServicersWeb
Rating: 5 | 384 reviews
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Rick Bolton

These folks are so good & efficient.
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J C

Fantastic service!!
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Al Bleich

* Timely and Responsive from the initial request to keeping us informed on all schedules ** Strong communication skills keeping customers informed *** Very Professional--both office...
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Kelsey Buckmaster

Fabulous, cannot recommend them enough!
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David Mathias

Ice maker has been broken since October 5th. This is a warranty repair. No communication from Advance Appliance on status of repair parts and when it...
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Dana Proffitt

Folks were great to work with! Took a while to resolve due to parts issue! But could not be nicer to work with!
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Sarah Day

Outstanding service experience! (Every time - will never call anyone else again)
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Tammy Bryson
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David Regan

Clint is highly professional and courteous. I appreciate the work he continues to do that keeps my home up and running!
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Nathan Bebb

Friendly and fast service.
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Lillian Dibblee
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Deb Maddux

Professional appliance repair services. Great communication, repairs were excellent and repairman was on time and friendly. I will call Advance Appliance Service the next time I...
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Michelle Rojo

Took a bit for someone to make it out to look at my dishwasher (about a week) but Alan the technician was great. He fixed my...
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Jane Alderson
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D M

Beverage Chiller suddenly quit cooling. Finally found that the brand we have is serviced by Advance Appliance and called for an appointment. Setting up an appointment...
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Faith Scott

Absolutely the best repair service! This one gentleman has come out for a few different appliances and he is great! Extremely knowledgeable, trustworthy, and respectful. I...
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Steve Koch

Prompt response, good price, capable, and he likes our dog!
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Regis Galbach

Completed when they said they would
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Stuart Resor

Carlos Vazquez - Technician was very professional and helpful. The only difficulty we have is the replaced ice maker stopped making after it was put in...
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Sachin Dixit

Darren did a very good job fixing microwave push button quickly. He also identified the root cause of this and fixed the outer alignment frame which...
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Paul Dent

I had a technician visit today to fix my dryer and he was friendly, fixed the issue quickly and was very honest and fair with pricing....
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Tom Snider

Knowledgeable, friendly, instantly knew the problem and solved it quickly. Also gave me lots of great tips for maintaining my appliance in the future.
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Mike Sizemore

We’ve used Advanced Appliance several times and like this time they bring the appropriate parts based on the information we provide and got the appliance fixed!
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ROBERT FAIR
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Elizabeth Dailey

Great service! Super professional, quick and great value! Would recommend to anyone!
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Brent Trusdle

Wouldn't recommend them if they were even my last choice. They don't care about their customers just the bottom dollar from their corporate contracts.
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Doyle Box

Great company! Awesome service! Completely satisfied
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Keren Holmes

Great service. Fixed the problem, very nice.
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templebe

Excellent service and competitive pricing. They repaired an appliance that Lee Company said they couldn't repair. They will be my appliance repair from now on.
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Lisa White
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Sabrina Mathis

I contacted Advance Appliances to repair an oven and was able to get it scheduled within a few days. The gentleman arrived and within a few...
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Burt Hutcherson

The technician showed up on time and had our fridge going in no time. Super nice people to work with and do what they say they'll...
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Darin Cunningham

They were honest, punctual, and did a great job for me. Would recommend them to anyone.
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Terrence Harris

Great company. They repaired my refrigerator just in time for THANKSGIVING!🦃
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Perry Lankford

Diagnosed immediately after previous tech’s failed attempt.
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Charles Johnson

The experience was fantastic! Clint was amazing!
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J Street

Allen was excellent. Very knowledgeable. I would definitely use you again. Thank you.
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dana langford
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Loie Rawding

Alan was excellent; quick, kind, and explained everything he was doing while he was doing it. Advance Appliance Services worked us into their schedule immediately so...
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Jim Stephens

I called to get an ice machine repaired-the repair person came last Thursday and found the issue-I was told I would get and estimate for the...
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Ken Owens

The original reason for the warranty repair was that the dishwasher would not dry the dishes after washing them. The technician conducted a diagnostic test of...
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Sara Grace Edwards

I was able to text my dryer information in advance. Once the technician arrived, he identified the problem immediately and had the part needed ready. My...
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W Kendrick

We have used Advance Appliance for many years and have always found them to be responsive and professional.
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Linda Stubblefield
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S G

I'd give a solid 11/10 for both service and expertise. Kevin has truly been exceptional in servicing multiple appliances for us. The communication with the office...
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Kris Palmerton
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Nancy Crook

Wayne and Noah got our dryer fixed nicely and we are very pleased.
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Suzy Hershey

Great service. Their staff is knowledgeable and friendly. They are the only service company we have called for the last 12 years.
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B Parker

Darren was professional, knowledgeable and kind. He walked us through the repair explaining everything he was doing. Money well spent for service and education.
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Dan B.

Great experience, helpful, reasonably priced and professional, highly recommend!
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Bill Neill

Replacement the rubber seal on a front load washer. Repairman was nice and professional. Price of the rubber seal is kind of expensive.
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Mark Byram

Excellent service provided by Troy! Thanks!
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Katherine Thym

As always, they were on time, professional and responded to all my questions. we have been with AA for over 20 years
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alan turpin

Our Technician, Alan was outstanding- on time, very professional and courteous. Overall great experience with the company. Highly Recommend.
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Paras Metaliya

Alan went above and beyond to find and fix the problem with my range hood.
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Brandon Rosenthal

We have been so impressed with the customer service from Advance Appliance Services.
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Marian Blakely

Awesome service! Kevin was on time, extremely professional and honest regarding my broken dishwasher. I highly recommend this company and will definitely request Kevin again. 100%
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Lori Ray

They are so professional and super informative! I always love explanations along with the solution.
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aliene parrish
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Jannel Krug

Fixed both ice makers and were in contact with me during the entire process
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Barb Knott

Angel was our repair person for a Bosch dishwasher that was defective from the factory. He determined the problem and contacted Bosch to get the process...
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Rose Barton

Always prompt, reliable, knowledgeable. I could not ask for better service. From the initial phone call to the finished repair, the attention and service is exemplary....
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Joanne Mann

Great experience! Technician was prompt, considerate and great with my barking dog! He analyzed quickly, corrected the problem and was out in 15 minutes. Thank you!
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Molly Fort
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D Truex

Looked at my refrigerator under manufacturer's warranty. Service tech was professional and courteous.
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Betsy Chernau

My Experience was GREAT !!!!!!!
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S P

Awesome company, great service, and honest. Tech was so nice and professional.
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Pete Carlson

Was pleased with their quick response and their ability to correct the problem with our fridge.
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SS Weeks

We have used Advance Appliance several times. The service people are very nice and knowledgeable. Would definitely Recommend.
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Bijay Singh
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Sharon Beckner
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john carswell

Expernce was good people .
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Suzanne Duross

Good experience
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Thomas Linton
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Don Whitmire

Angel continues to try to help is get our approx. 2-year-old Scottsman icemaker to function properly; he is diligent in troubleshooting (even to the point of...
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Susan Westover
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Kent Blazy

I called & they had a technican out here in a few daysHe did a great job,good guy and fair price..I will recommend them to everyone...
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Paul Reiter

Kevin the technician was very friendly and an expert at what he was working on
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David Patton

Great Service! Clint was a true professional.
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Lisa Foote

Advance Appliance has come many times to fix an appliance under warranty. They have been what anyone would look for and expect with appliance repair. Responsive,...
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Barbara Deneke

We can always count on Advance Appliance Service to accurately and efficiently diagnose and fix our appliances. They are our first call. This time it required...
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Jacki Boone

Not great at all. $300 later, I was told there was nothing else he could do. Time to buy new one.
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William Moore

The tech new his business and found the problem quickly. I am very satisfied with results from this appliance service.
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Emily Walsh
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Courtney Condon

We hired Advance Appliance Services to fix a bottom freezer on our Bosch fridge that was left open for two weeks while we were out of...
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Levy Household
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Lorie Mckinney
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Jerry Cook
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Audrey Korshoff

We love our technician. He always looks out for things and alerts us to any potential problems as well as advises us on how to troubleshoot...
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Little O

Advance Appliance Services is a wonderful company to utilize. I have done so several times. It's as though MY family was in this business. Very easy...
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Andrew Schulman

Fantastic experience and great technician who was very nice and went over estimate before fixing the washing machine
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Lydia Bradford

Repairman was on time, personable, and informative about the problem and repair. Very nice customer service schedule repair.
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travis hayes

Clint is the associate that fixed our dishwasher. At the first appointment he diagnosed the problem and ordered the parts. Then he made a followup appointment...
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Travis Hayes

Clint is the associate that fixed our dishwasher. At the first appointment he diagnosed the problem and ordered the parts. Then he made a followup appointment...
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Neil & Margaret Pond
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Diane Effinger
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Matthew Addison

Appliance repair is always a pain. Advance Appliance Services takes that pain and uncertainty away. Have an old garage refrigerator that stopped cooling. Advance helped decide...
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Vickie Spickard

Diagnosed problem quickly. Getting the part took some time but the actually repair was quick! Tech was very professional and knowledgeable. Thank you
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Ernie Hyne

$1,500 for 1.0-1.5hr labor! I have an "S" stamped on my forehead for stupid. I trusted & paid without seeing details. Their tech told me he...
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Ernie H.

$1,500 for 1.0-1.5hr labor! I have an "S" stamped on my forehead for stupid. I trusted & paid without seeing details. Their tech told me he...
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Betsy F

Excellent repair for my ice maker, and I didn’t have to wait very long for an appointment.
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Leesa O'Keefe Perry

Best experience ever with Clint, my technician on my expensive microwave. Won't use anyone else from now on. Thanks so much!
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Rick Carraher

These folks are wonderful. They have done great warranty work for Goodall Homes. I will use them in the future - if need be.
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Erin Myers

They were very organized, great customer service and our repair guy Alan was awesome. He really worked hard to communicate and solve our problem!
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Susan Hurst

Jeff was wonderful to deal with…knows products and so identified problem immediately. Faulty design issue w/freezer so couldn’t repair but spent time helping me decide on...
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Jonathan Stutzman

The technician and the customer service representatives on the phone were always very friendly and knew exactly what was going on.
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Brian Knoop

No one likes to make the call for appliance repair, the dreaded $$$$. However, calling Advance Appliance was a great move on my part. In early...
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emily west
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Oliver McIntyre

Good communications. Came at appointed time. Clean and efficient work, correct diagnosis. Returned with part as scheduled. Polite and professional. Fairly pricey but invoice as per...
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Virginia Carter

The tech was on time and professional. He went right to work and fixed the problem quickly. He cleaned up so that the space was just...
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Becca Remmes
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Adrienne Connell

Second time using their service & highly recommend! Prompt, great communication, quick, friendly. Shaun was fantastic!
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Ken Tsuchiyama
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Scott Hill

Really expensive. I was actually pretty surprised at how expensive it was. A couple weeks before, as fate would have it, I saw a brand new...
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Trudy Jansing

I only call Advanced Appliances, their service is always Great!
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L Gardner

Really professional gentleman who quickly diagnosed and fixed my issue with courtesy and respect. Perfect. Thank you
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Irene Ludwig
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Dawn C

My washer was beyond repair but the technician was very knowledgeable and helpful.
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Terry Suehs

Had a stove problem. Called him and fixed the problem over the phone. That is unheard of this day and time. Very nice fellow. I will...
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Jan Burns

The serviceman was prompt, found the problem with the dryer and had it fixed in a few minutes.
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Donna Greene

Maintenance of all appliances. Excellent service! Always so nice and informative!
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nick bryan

Fast and transparent. Will use them again.
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Brian Phillips

Customer service was excellent! The technician diagnosed the problem, ordered the part and came back to install. The dryer runs great! I have used Advanced several...
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Mike G

Very knowledgeable service provider for Scotsman standalone ice-maker. Troy knew the product well and was able to troubleshoot the problem quickly. He ordered the part and...
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Michael Culotta

Joe was a great help in the issue I had with the refrigerator. Very knowledgeable, very friendly, very helpful. Just an awesome experience.
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Maria-Elena Aguirre
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Allison Turner Aria Creative Group

Carlos is the BEST! he has worked on and fixed our microwave, washer, dishwasher ... I am so glad to have Advanced Appliance and Carlos!!
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Leslie Akins

Pleasant & thorough. Did not try to sell most expensive repair first. I appreciate that.
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Angela Thompson
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Debbie Berkner
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Gina Scott

Carlos is great!!!
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Sara Tarpley

Great diagnoses and repairs of my Bosch dishwasher. Knowledgeable and prompt service.
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Rita Fentress
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Jordan Cammuse

A+++ service. Got my microwave up and running in no time…. Highly recommend
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Marnie Doody
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rankinirn

Repairman was very nice and communicated what was going on with our dishwasher and solutions. This is the 3rd time I’ve used Advanced Appliance for appliance...
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natalie hannigan

Wayne was my technician, he was very knowledgable and communicative. He even knew how old my speed queen washer and dryer set was. Highly recommend!!!
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Barbara Devaney

The technician was knowledgeable and professional and did a good job diagnosing the problem. The company ordered the broken part and installed it in a timely...
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Marca Barr
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Jody Bacon
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Chloe Rawls

Very quick and efficient, would recommend to anyone!
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Colleen Garmon

Repairman came for 1st time to assess what was needed to repair the drier and refrigerator. That cost 169.00. Came back with parts for drier but...
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Brad Charles

Very prompt service to diagnose issue. Ordered part and was back to install 3 days later. Cost was in line to my research too for a...
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Asheton Bertrand
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David Lawson

Called on Thursday ordered part on Friday when tech came. Repaired on Monday. Clint is better than the Maytag Man Thank You
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Kate Read Ezell
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Susan Crownover
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Mary Anne Nyquist

Stuart was great! He fixed our dishwasher door to be as good as new.
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Amber Matz

The bake element went out on my oven. Advance Appliance was able to order the part and repair it in a timely manner. They were very...
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Kelly Proctor
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N.S. Babu

Prompt, honest and professional service.
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Tom McCabe
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MacGregor Poll

Jeff made the service call and diagnosed the problem. He pointed out all the options & we will purchase another refrigerator-freezer. This the 2nd major repair...
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John Shatzer

I was directed to advance appliance because my old Kenmore is in fact, an LG refrigerator, and they were recommended to work on LG’s. The technician...
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Gordon Facemire

Quick response, quality service.
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Lucy Stone

I was very pleased with the service of the technician who came home to diagnose my stove. Very expensive though- $141 for a 10min visit.
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bunny porter-shirley

SO knowledgable and hard working ... easy to have in one's home.
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Don DeMumbrum

Alan was awesome! Thank you!
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Robert Haley

It was easy for us to set up appt. (phone call). Serviceman came on schedule, and solved problem with our food disposer quickly. All good. Thanks.
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Steve G.

Bad experience. Took over three weeks to complete the job. Labor bill was outrageously high ($1500) for the time the repair took. Be forewarned: They apparently...
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Cliff Walker

Alan Wyrzykowski worked on three of our ice makers and did a wonderful job! He was on time and did a very professional job! We will...
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Mary Slawek

Clint was on tone courteous very professional and willing to do what ever it would take to repair our ice machine. He explained what our issue...
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Yi Song

We had Noah to fix the doors of our 48” subzero fridge, and Noah did a fantastic work! He was professional, courteous and efficient. Highly recommended.
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Ke Kaybee Ngwana

I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive...
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David Carter

We have used Advance Appliance for years. They have helped us fix and maintain our refrigerator, ice maker and gas range. Great technicians! Excellent company!
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Robb Ferguson
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Allison Bohan
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Mathios Bayssie

The technician was honest and knowledgeable.
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John Rollyson
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George Dahir

Always a great experience with Clint
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Lori Bervoets

I was very pleased with the service and the professionalism
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Sally Elsaadawy

Trip fee was very expensive, cannot be used to words the work done. Did not know the exact charge for fixing the appliance until it was...
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lauri sartor

Jeff the technician was courteous, professional, timely, & effective in resolving the problem of my very bad Refrig (Samsung). He’s a keeper!
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Jeanetta Hert

I guess there was another problem with the dryer and I called them back and in quick response they are coming back out to fix the...
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Ellen Einstein
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Marty Warren

This vendor came to repair a ULine beverage cooler which was found to have been damaged in shipment prior to installation. He removed the beverage cooler...
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Linda H

All around good service.
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Toni Cory

This company is the BEST! Everything was perfect from on time to fixing my 48" Pro model Sub Zero! What a great repairman we had! Personal...
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Jessica Reamy

We had a bent faceplate that needed to be replaced. Clint even noticed our fan in the oven seemed to be making a weird noise and...
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John Mize

We had several items that needed repair including an oven, refrigerators, and a dishwasher. The Advance Appliance representative showed up on time, worked methodically for several...
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Les Auerbach

It certainly appears that they've fixed the problem. Thumbs up!!
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Chuck Gifford
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Scott Pederson

Could not ask for better. Quick appointment made close to call date, on time, and extremely professional. Definitely saved their contact info!
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Candy Ames

We have used Advance Appliance Services for years. They have serviced appliances at our home and our short term rental. They are professionals! The sweet lady...
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Silas Miranda
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Perry Hoag

We had an issue with our Fisher Paykel dish drawers, and Thomas handled the problem quickly and efficiently, very pleased! Everything, from scheduling the appointment to...
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Tara Biller

Ice Maker Cleaning and Repair
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Debbie Morris
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Ansley Goodheart

Quick, Honest and Repaired the issue!
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Judy Doyle

Very pleased with the service. Prompt & efficient, excellent communication & I wasn’t sitting home all day waiting for someone to show up
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Celeste Krenz

Checked and fixed it! Very good
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Dennis French

Technician arrived on tine, quickly resolved the problem.
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Derek Nolan Anderson

Excellent service and the technician was very knowledgeable and fix the problem within 45 minutes. Highly recommend them!
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Timothy Block

Outstanding Performance. Extremely knowledgeable about our appliance
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Nancy Ryan
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Larry wear

Recommend Alan to anyone. Alan is a straight shooter and you can depend on him for a fair price and reliable work. I previously dealt with...
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Mitch Edgeworth

Great experience, as always!!!
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Lynn Vaughan

I have used this company several times over the years. Alan was prompt, knowledgeable and a pleasure to work with.
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Charlie Furman

Dan was timely, professional, and provided great service. I certainly appreciate his work, will use him again, and refer him to others if/when services are needed.
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Annie B

Came to check out the washing machine we've been having trouble with. No repairs were needed as per the check that was run on the washer....
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Cedric Davis

Great customer service.Honest about the repair needed at a fair price.Will definitely use in the future for any repairs.
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Jennie Durbin

They were very professional. Contacted us throughout the whole process. Able to address and repair the appliances. Repeat customer!
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Katherine Berrier

Clint Crowder was our technician and was exceptional. He was attentive, super thorough and fixed our issue. He took the time to explain his work. It...
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Ben Birdwell

I have used Advance Appliance Service several times and each time they have been responsive, very pleasant and performed excellent solutions to my problems. I highly...
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Christian Linares

Professional, fast and they know what they are doing. We have an older Sub-Zero fridge and our technician was great and communicated our issues and solutions...
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Chad Manning

Technician was very knowledgeable professional. He was quickly able to identify the problem and fix it quickly. He put everything back the it was and cleaned...
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Prentice Huffines
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Lyndsey Malek

They were able to get me in the day after I called and fix my leaking washer right away.
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Jaime Wolanski

He was so incredibly helpful and informative with our issue and went above and beyond to explain what happened. I will only use them in the...
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Harleynursemona1

Shawn was very professional and timely.
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BEN ALLEN

THEY DID AN EXCELLENT JOB. PREVIOUS TENANT HAD DAMAGED ICE MARKER, STOVE ELEMENT AND DISHWASHER. THEY PROMPTLY PROVIDED AN EVALUATION, ORDERED PARTS AND MADE REPAIRS. THEY...
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Ann Marie Whitney
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Justin Peterson

They were able to diagnose by issues efficiently and in a timely manner. The prices were respectable and the customer service was good. I’d use them...
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Tom Watson

Carlos was very knowledgeable, resolved the problem. If I ever need any other appliance service I would not hesitate to call these folks. Great experience!! 👍
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George Degerberg

I have used Advanced many times. Compared to other repairs peeps Advanced is several steps above.
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David H

Joseph, the technician, was very very good. Very thorough, good communication and went beyond expectations
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Tadd Powell
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Kathy Forrest

Addressed the issue that we had concluded needed a new part. Technician arrived, made assessment to replace part ( which he had on hand- we provided...
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Allison Letson

Alex was very helpful and polite
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Justin Turner

It took a little time to get the part I needed in, but my service man was very knowledgeable and very efficient. Was not unhappy with...
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mitch p

The technician arrived on time and diagnosed our washer. Unfortunately, he recommended that we buy a new one, as trying to repair it would be expensive,...
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Charles Inman

We used this company to fix our Scotsman ice maker. The technician, Troy, did a professional job. We had another company come out and could never...
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Rushing Enterprises, Inc.
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Adrienne Connell

Darren was great, punctual, professional, honest. He gave us options for the repair that fit our budget. Office staff were very polite, professional and we had...
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Lindy Lawrence

Carlos was great! We have used them on several other occasions and they are always professional, always knowledgeable and fair in their pricing structure. Highly recommend!
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Joe Taylor

the technician came to do the repair without the needed parts even tho this was outlined in detail before. However, he apologized and went immediately to...
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Betty Lou Burnett
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Timothy B.

Good service, had an air tower replaced and the fridge works great now.
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Savannah M.

Advance appliance repeatedly misdiagnosed my appliance, charged me approx $1,000 and their owner basically told me to deal with it. He was unapologetic and unwilling to...
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Kristi Timmons

We’ve had Advance Appliance repair our oven, dishwasher and washer over the years. Always excellent service, they show up when they say they will and explain...
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Kacky Fell

These folks have done maintenance on our ice maker for over a year. They do a great job, are very friendly and professional. I can highly...
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Paula Doyle

I was very pleased with the service I received from Advance Appliance Services. I needed a broiler replaced, and it was done quickly and professionally. I...
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Carol Crick

Punctual, friendly, answered all questions, very knowledgeable
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Joyce “DowdHomes” Dowd

Ours was an under-warranty repair and Clint did a great professional job! Thank you!
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Leslie Jenkins

Prompt, courteous, and thorough! Advance Appliance will be my first call every time for any appliance repair needs.
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Vaughn Hooks

Under early warranty swapped out noise ice maker in our Sub-Zero freezer. Young man Joe was everything you want in an employee - prompt, personable, knowledgeable...
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Susan Fields

Always on time, professional and rates are reasonable.
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Tom Lawrence
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Scott Peppe

Excellent customer service.
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Dan McGrew

😀we have been using advance appliances for over 20 years. Top notch, professional, timely helpers.
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Kevin Wing

Diagnosed properly on first visit, fixed with no issues on the second visit.
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Ryan Millen
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Matt Taylor

Wayne at Advance Appliance did a great job, was thorough,m professional, and personable. We have called Advance multiple times in the past & they have consistently...
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Sue McSwiney

Repaired my Bosch washer, which I love. 💕. They were able to get the parts and fix it in 2 weeks. Great job !!!
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Elizabeth Hackett

The service gentleman was great and very informative. He told me truthfully that I would be better off getting a new washing machine instead of them...
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Ryan Huber

Wayne was great; everything was timely and professional with clear communication. The cost is what it is, which is more Whirlpool’s fault than anything else.
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Pat McMillan

Can't say enough good things about this business. Joe was our service tech, and the young man was very knowledgeable about our dishwasher problem and got...
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Adam Steimer

Upfront with pricing; Alan was prompt, honest, and professional
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Richard Williams
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Mena M.

Very professional and would recommend in the future.
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Abigail Reynolds
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Carolyn Whiteford

Our repair on our Samsung refrigerator was completed by Alan. He was very professional and knowledgeable. We would give him an excellent review.
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Bren

Everyone I interacted with at Advance Appliance Services was efficient, kind, courteous and knowledgeable. I will definitely be using and recommending them in the future.
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Jeannette Lundborg

Advance Appliance Service, Inc. is the only appliance service company that I will ever call in the future for any of my appliance services, whether it...
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Lisa Wright

Very polite and thorough. Did a great job and I highly recommend. Service was on an induction cooktop. Calibrated and fixed a mistake from another party...
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Paul Cook

Ice maker was out on my Electrolux freezer. I called for service and told them the ice maker needed to be replaced , and gave them...
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scott frigo

Communication great through entire process, on-time and very thorough on the work. Technician was very personable and explained everything in detail while working. Would highly recommend...
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CARL FERGUESON
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Pamela Jackson

Our technician was very nice, polite, knowledgeable and efficient. neat and clean, on time. Very good
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David Crane

I needed a pretty unique repair to the ice maker in my JennAir refrigerator. Carlos came out and tried several different options until he found the...
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Bunny Portershirley
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Mary-Michael Horowitz

Alan and the Advance Appliance team were responsive, knowledgeable and did everything they said they would do. I would highly recommend them to anyone looking for...
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Kenneth P

Clint is a consumate professional and service attention from Advanced Appliances is terrific. They installed a new ice maker in our home which had a weird...
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Linda Fletcher

Allan provided Excellent service. He was on time, worked diligently, was very polite and informative. I will use this service again.
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Janella Hollinsworth

My oven had stopped working all together. Like nothing worked on it. Eric came out and knew right away what was wrong. Fixed it with ease....
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Sydney H.

Great experience-- Jeff was so wonderful!!! We were having issues with our refrigerator, and were really hoping we weren't going to have to replace it. Jeff...
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Allison Pate
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Kate Beck

Was a simple fix and the technician even explained how I could fix it myself next without needing to call. Friendly, helpful and quick.
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Adam

Our dryer stopped working on a Friday. We called Advance Appliance that day, and they were able to send out a technician on Monday. Our tech...
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Les Spam

They were able to fix my microwave oven. Carlos was outstanding. I would use them again for any appliance repair.
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Skip Burke

Very professional. On time. Effective repair. Fair prices. Will definitely use in the future.
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Susan Dupont
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Dr. Josh Colbert

Advance Appliance did a wonderful job for me and my family. I am 100% confident they could do the same for you.
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Kahea Morgan

Shaun is awesome. On-time, professional, focused, and knowledgeable. I ask for him every time I need service, which, fortunately is not often.
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M Mahler

Excellent advice, service, and follow through. Easy to reach and communicate with, Responsive and On Time. Top notch!!
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Jason Green

While they were unable to repair my microwave, they provided prompt communication and detailed pictures and a description of what was wrong with it. Great customer...
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Danny B. Wood

Great Service! I highly recommend Advance Appliance!
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Danny B Wood

Great Service!!
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Holly Talbert

Quickly repaired issue. Friendly and fast service.
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Emily Ragsdale

Noah was the best ! So appreciative of his expertise
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Doug Portell

Very over priced.
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dbcejc

Tech was professional and most important, honest. He let us know what was was wrong and how long it would take to get the parts to...
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Olivia Winfree

Noah was amazing! He diagnosed the problem with the dishwasher immediately. He ordered the part and because another repairman from Advance misdiagnosed the problem, he told...
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Mike Maughan

Jeff was very reliable and knowledgeable. They came when they said they would and got the job done.
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Tancey Manlove

They responded very quickly.
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Jason Morgan

I've used Advance Appliance Service numerous times for both ordinary major and small appliance repair, as well as sophisticated appliances (Miele coffeemaker, Subzero freezer / ice...
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Carl Haley

My service tech Joe P. is very professional and courtesy! He is always very helpful and gets our appliances serviced and back up and running.
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Vati

They came out acceded the problem, orders the parts and came back promptly and installed them. Very professional, excellent service.
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Ray Berk

Always, excellent! Technicians are always knowledgeable and courteous.
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Tom Stoffer

Thomas D. identified & successfully remedied the exceedingly loud vibration coming from a recently installed ice maker.
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Jack Seymour

An outstanding experience. They arrived when scheduled and the technician did an excellent job. He was clear on costs and if we needed to replace parts....
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Marilee Jacobs

Very very knowledgeable. And, they never try to sell you something or push you to buy unless it really is your best alternative. Very honest and...
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Tyler Watson
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Barrett Rosen

The best! Quick service. Wayne is great serviceman
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Kristen Bachmann
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Don Kennedy

They are dependable and on time. We have used them on several appliance repairs and they do a great job.
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Olaf Isele
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Ajay Gupta

One the best appliance firms I have used in Nashville. Great customer service. Very engaged and informative technician. Clint was even kind of enough to follow...
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Ricci Harrison

Repair man communicated, did a great job. I highly recommend this company.
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Heath Peterson

These people do an amazing job!
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Gary Sadler

We recently had our in-counter microwave repaired. Mr. C. Crowder from Advance Appliance Service did an excellent job of making our microwave as good as new....
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Erin B.

Everyone was very friendly & professional, but my repair was very expensive. I wanted to support a small, locally owned business, but $300+ in labor for...
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James Bavendam

Overall good. Called to set up appointment. Was told tech would call day before to schedule. No call. Got call the day off. Big deal? Not...
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Bill Rabinowitz

Repaired ice maker under warranty. Repair was very well done. Service people were a pleasure to work with.
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H Roche

I have used Advance Appliance for years and they have always provided excellent service. Recently, Eric came to repair our GE Advantium oven. The problem was...
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Laurie Gore

Noah was great! Did an amazing job!
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Rene Ciarametaro

Jeff was super professional & the office customer support was very helpful!
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Mary Beth Tabor

Clint was wonderful!
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Brigitte Wright

Darren is a genius !!! Great service. Knew what he was doing. On time! Polite. Professional. 10 Stars!
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Jim Hinds

Very friendly and professional and knowledgeable. Clint was awesome!
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Adam Hughes

Knowledge, service and customer interaction was top shelf!
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Margaret Tidwell

Wayne was very professional and cordial. Completed the repair in a reasonable amount of time. The laundry room was left clean and orderly. The repair cost...
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David Cook

I would use them again.
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Brian Williams

Knowledgeable and friendly
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Virginia Tanner

Very professional and discussed options.
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Luann Landers

Very professional. Service gentleman had the needed part on the truck, so it didn't take long to replace. Would use again when needed.
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John Wilkison

Excellent Company
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Christopher Strazishar
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Graciela Luna

Great service, and was quick
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Joy Hunter

Service technicians Answered all of my questions and was up front about costs and time table for repair to be completed. Office support when I called...
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Rob Raed

The only appliance company I call!!! Very everything good. And Eric (the technician) is superlative.
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Derek Weber

Our dryer stopped heating so we contacted Advance Appliance Services, partly because they had an online contact form (it was the weekend, of course) and their...
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Chris Lindsey

Super nice people. Complete pros. Fixed our problem and bent over backwards to help us with warranties. Really could not recommend more! Service tech Joe is...
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Bob Hasenflue

Excellent service and the technician was great!
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Antoinette Haitas

Always have a good experience when I have used Advance Appliance. They are reliable, efficient and honest.
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Mark Strait

Identified issue quickly. Great communication. Found warranty for repair and coordinated reception of item from manufacturer. Reached to schedule repair once item received. Efficiently repaired our...
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Joyce Clark

Since I'm new to the area I searched, on line, to find an appliance service company who had impressive reviews. I found Advance Appliance Services to...
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Joel Margulies

Professional, responsive, truthful and diligent. Repeat user and would again.
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Adam Deal

Really good job fixing my fridge in a timely manner.
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Kevin Schoo

They were able to diagnose my oven issue and correct it so it was fixed. Appreciate the help!
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Tonya Yarbrough

Have used them for 3 appliances and they are excellent.
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A R

Professional and knowledgeable staff. Always friendly.
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Billy Nobel

Advance Appliance was able to send a technician out within 1 day to assess my stove. Eric, the technician, was on time, professional, friendly and courteous....
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Joseph Sulkowski

Eric is an excellent technician. He’s very knowledgeable about the working details of all appliances. I learned a lot from him.
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J.k. Oh

This is truly a great company. I had a very unusual problem problem with my ice maker/water dispenser and Jeremy did an excellent job diagnosing and...
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Melissa Tolan

The Techinician, Eric, was extremely professional and courteous. He took the time to explain the issue and how best to proceed. He has integrity. He did...
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Mohit Kudaravalli

Advance Appliance Services are absolutely professionals (except for Brooke - she could use a refresher on how a 'concerned' customer could turn into a life long...
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Carolyn Smith

The technician was very thorough and honest about the issues we were having. He explained everything completely.
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Stacy Malo

Very efficient!! Communication was was great.
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T V

We have been using Advance Appliance Service Inc. for all of our appliance repair and they have never failed us. They are always professional, courteous, determine...
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Teresa VonStorch

We have been using Advance Appliance Service Inc. for all of our appliance repair and they have never failed us. They are always professional, courteous, determine...
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Dave Stroup

Quick, easy washing machine repair at a reasonable cost. Friendly rep
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Emily Passino

Knowledgeable, respectful and efficient. Appreciated the front desk getting us someone out right away and keeping us posted on next steps.
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Conor Sullivan

Very knowledgeable, on-time, and kept me informed when parts came in. Highly recommended.
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Caitlin Keenum

I am extremely satisfied with the service I received from Troy at Advance Appliance Services. As promised, he gave me 25-30 minutes notice within my service...
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Mindy

Great service and great people!
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Martha Bailey

Replaced a cooling fan for double oven
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Leigh Gillig

Great service! Very knowledgeable technicians who took very good care in my home. Dependable ! I would definitely recommend getting an annual check up on your...
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Cristophe Kohime

The tech came right on time and quickly determined the problem. He had the part and did the repair then. Very pleased
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Jeffrey King

The repairman showed up and started asking a lot of weird questions and proceeded to teach me what one should do to care for a washer....
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Roberta Goodman

This call was to address a malfunctioning refrigerator/freezer ice maker. Advance worked me into the schedule, the technician was on time, quickly diagnosed the problem, and...
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Shannon Musgrave IDP Peppermomma

My technician, Doug, gave me his arrival time and was quick to let me know he was running late and gave me an updated time. He...
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doug mccrea

Just outstanding! Darren, the service rep, was terrific! He knew his stuff, was a pro at knowing what to do, very very responsive as well. Plus,...
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Conor Lynch

We were charged over $800 to have Troy come out and do some minor repairs to our range. When we got home the range was completely...
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Michele Carr

Advance Appliance was amazing! They responded right away to my email request and we arranged a day for my service appointment. They called as promised the...
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Stixkid

I started trying to get this dishwasher repaired on August 5. David had to come out three different times, but finally, at one point it seemed...
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Lisa Lee

Repairman was professional. He gave me a window of time as to when he would show up. If he was later than he anticipated, he contacted...
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Patricia McPherson
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Ernest Martinez

The status of this business a factory certified by Fisher & Paykel inspired initial confidence. Setting the appointment was easy, office staff was courteous and professional....
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